We are South East Water and we provide your water and sewerage services. We provide water and sewerage services to approximately 1.3million people in the south-east of greater Melbourne, covering an area of 3640 square kilometres, ranging from Port Melbourne to Portsea and Mordialloc to some 40 kilometres east of Berwick.
We are one of three Government owned water retailers operating in Melbourne and we work under a 'comparative performance' regime. This involves comparative reporting of the retail water industry's performance by the Essential Services Commission (ESC).
We also collect rates on behalf of Melbourne Water (to manage the regional drainage system and protect and improve waterways) and Parks Victoria (to manage a network of parks, including national, state and metropolitan parks, marine national parks, many significant cultural assets and Melbourne's bays and waterways).
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General Enquiries |
131 694 |
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Water and Sewerage Faults (24 hrs) |
139 283 |
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Account Enquiries |
131 851 |
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Water Restrictions Hotline |
13 WATER or 13 92837 |
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Office Switchboard |
(03) 9552 3000 |
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Freecall (Interstate) |
1800 637 064 |
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Facsimile |
(03) 9552 3001 |
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South East Water Priority Plumbing |
132 812 |
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Complaints & Customer Advocacy |
Mon-Fri 9am-5pm
(03) 9552 3674 or
24 hours - 13 92837 |
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Sponsorship: |
(03) 9552 3790 |
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Education Enquiries: |
(03) 9552 3682 |
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Media Enquiries: |
Zoe Malone,
Media & Communications Adviser
Mobile: 0457 551 337 |
Where to find us
Head Office:
20 Corporate Drive
Heatherton
(Melways reference: Map 78, D-9)
Office opening hours:
Monday to Friday 8.00am - 5.30pm (closed public holidays)
Postal address:
South East Water Limited
Locked Bag 1
Heatherton VIC 3202
Send us an email at info@sewl.com.au
Careers and Vacancies at South East Water
At South East Water we thrive on committed and motivated employees who can contribute their ideas and energy to our corporate success. From engineering to marketing, customer service to accounting and administration, the career choices at South East Water are wide and varied.
For further information see our Careers and Vacancies Page or email us at jobs@sewl.com.au