Talk to someone If you can’t find the answers to your questions on this website, give us a call and we’ll help. Here you’ll find solutions to the main questions we get asked.
Talk to someone
If you can’t find the answers to your questions on this website, call our customer service centre on 131 694 and we’ll help.
Pay my bill
Learn about your bill, pay it by credit card and learn how to test for leaks and read your water meter.
Moving House
Moving in or moving out ... arrange your meter reading here.
Building, buying or selling a house
Refers you to our Property section where you will find step-by-step instructions for the permits, reports and things you need to do.
Residential Rebates
Be rewarded for buying and installing water smart products in your home.
Water Conservation Information Kiosk
Come and visit our conservation kiosks to exchange your old showerheads for a free water efficient one, find out more about the Target 155 campaign and other water conservation methods in and outside the home.
Showerhead Exchange
Further information about how you can exchange your old showerhead for a FREE water efficient one.
Toilet Replacement Program
Let South East Water replace your single flush toilet with a new 4 star, water efficient, dual flush model from Caroma. Up to 47% cost savings including $100 upfront rebates.
Class A Recycled Water
Class A Recycled water is available to a growing number of customers across South East Water’s region.
Residential Tankering Service
Buy groundwater from South East Water and have it delivered directly to your home
Rainwater Tank Solutions
To make a real difference to our water supplies, more households need to install a rainwater tank. To make this possible, South East Water is pleased to offer residential customers an exclusive range of complete rainwater tank solutions to suit their lifestyle needs.
Save water
Some simple water saving products and habits that you can start today, with tools to help you think about your long term water security, including Rainwater Tank Information.
Save my garden
With water restrictions this gets harder, but there are some things you can do to make every drop count.
Wash my car
Stage 3a restrictions mean no hose watering, but spot cleaning with a bucket and car washes are OK.
Maintain my pool
Learn about how you can best manage the water in your pool or spa.
Clean the driveway
You can’t hose paved surfaces during water restrictions, so how do you clean off the dirt?