Reports, policies and charges

To view or obtain copies of current editions of our corporate documents and publications, select the link to download a PDF version of the publication. 

 

Annual Report

South East Water's Annual Report provides an overview of the performance of the assets we own and operate in our service area.

 Annual Report 2008-09 (3.29Mb)

 Annual Report 2007-08 (2.69Mb)

 Annual Report 2006-07 (2.97Kb)

 Annual Report 2005-06 (3.50Mb)

 

GRI Index

South East Water has self-reported the 2008 Sustainability Report to be at B-level. GRI has checked this report against the criteria for GRI Application Level B and has qualified the report as Application B GRI checked.

 Global Reporting Initiative Factsheet 2008 (321Kb) 

 

 

Water Quality Report

South East Water produces an Annual Drinking Water Quality Report, which details our performance against the requirements of the Safe Drinking Water Act 2003 (the Act) and the Safe Drinking Water Regulations 2005 (the Regulations) and the 2004 edition of the Australian Drinking Water Guidelines (ADWG).

 Water Quality Report 2009 (2.64Mb)

 Water Quality Report 2008 (1.65Mb)

 Water Quality Report 2007 (3.17Mb) 

 Water Quality Report 2006  (1364KB) 

 

Water Plan 2009-10 to 2012-13

In accordance with its Statement of Obligations, South East Water has prepared a Water Plan for the regulatory period 2009-2013.

The Plan comprises four key elements for consideration by our customers, stakeholders, Government and the Essential Services Commission:

  • Outputs and obligations for delivery over the 4 year period;
  • Efficient operating and capital costs required to deliver outputs;
  • Aggregate revenues that are required; and
  • Proposed prices for our customers over the 4 year period.

 Water Plan 2009-10 to 2012-13 (864Kb)

 Water Plan 2005-06 to 2007-08 (4.04Mb)

 Water Price Review 2009 - FINAL DECISION (482Kb)

 South East Water Determination - 1 July 2009 to 30 June 2013 (205Kb)

 

 

Water Conservation Report

The 2007/08 Water Conservation Plan describes a number of programs to achieve water savings in the residential and non-residential sector and provides a summary of the performance of the programs implemented under our Water Conservation Plan.

 Water Conservation Report 2008 (590Kb)

 

 

Water Supply Demand Strategy 2006-2055
The Water Supply-Demand Strategy for Melbourne implements the Victorian Government's water supply and conservation requirements for Melbourne.

In doing so it outlines environmentally sustainable, socially acceptable and cost-effective actions to save and source water for Melbourne, over the next 50 years.

 Water Supply and Demand Strategy 2006-2055   (434KB) 

 

STP Report

The Sewage Treatment Plants Annual Summary Report for 2007/08 provides an overview of South East Water’s STP plant and environmental performance.

 STP Summary Report 2007-08 (1.59Mb)

 

 

Greenhouse Gas Factsheet

South East Water have a comprehensive program in place to minimise energy use and overall greenhouse gas emissions.

 Greenhouse Gas Factsheet 2008 (307Kb) 

 

 

Drought Response Plan

The Drought Response Plan has a number of purposes including: identifying preliminary responses by South East Water to the possibility of water shortages, setting out the four stages of restrictions on the use of water and defining events which may lead to each stage of restriction being imposed. 

 Drought Response Plan 

 

 

Customer Charter
The South East Water Customer Charter provides information on our service commitments as well as outlining the rights and obligations of our customers.

 

 South East Water's Customer Charter  
       In brochure format - summarised version    
 South East Water's Customer Charter 
       In plain text format - detailed version    

 
Committees
 Risk, Finance and Audit Committee Charter   (40KB) 
 Environment, Health and Safety Committee Charter   (35KB) 
 Remuneration Committee Charter   (26KB) 
 

  
Policies
 South East Water Financial Policy   (18KB) 
 South East Water Human Resource Policy   (24KB) 
 South East Water Hydraulic System Asset Management Policy   (81KB) 

 South East Water Management System Policy (21Kb)
 South East Water Risk Management Policy   (18KB) 
 Salary Sacrifice for Directors   (18KB) 
 South East Water Social Responsibility Policy   (18KB) 
 South East Water Sustainability Policy   (18KB) 

 

 Privacy Charter
 Privacy Charter (01 November 2004)   (402KB) 
In brochure format    
 Privacy Charter (01 November 2004)   (26KB) 
In plain text format with revisions indicated from previous version    

 

Statement of Obligations

 Statement of Obligations and Entitlements - June 2009 (519Kb)

 Statement of Obligations - October 2008 ( 146Kb)


Drought Response Plan

 Drought Response Plan   (291KB) 

 

Statement of Charges

 2009/10 Price List (310Kb)

 

Disability Action Plan

 Disability Action Plan  (91Kb)

 

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20 Corporate Drive Heatherton Victoria 3202 Australia | Ph: 03 9552 3000